How To Fix Black Screen Issue During Calls On Windows Phone 8

The new Windows Phone 8.1 has already arrived in the market even although its predecessor, the Windows Phone 8 platform, captured the market with its glorious options and has continued to be extraordinarily fashionable ever since it was first launched. However, regardless of the immense reputation and all the nice new options, there had been nonetheless a number of flaws with the Windows Phone 8. A lot of folks have been having black display problem throughout calls on Windows Phone 8, in which the display of the telephone goes black when the customers obtain a name or make a name from their Windows Phone 8 gadget. This makes the telephone unresponsive, so it turns into troublesome to finish or cancel the name. This drawback is primarily occurring with the Nokia Lumia 920. Here I am going to focus on the doable options for the black display problem throughout calls on Windows Phone 8, and you can comply with these steps if you ever have this drawback.

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Potential options for black display problem throughout calls on Windows Phone 8

 

Black Screen Issue

Black Screen Issue During Calls On Windows Phone 8

1. If you ever have the black display drawback whereas making or receiving calls on your Windows Phone 8, press the Power button twice. The display ought to blink again to life, however you will have to finish the name rapidly.

2. This problem is most doubtless associated to the proximity sensor, so make positive that your telephone’s display protector is not masking it. The proximity sensor is situated at the prime of the entrance face of your telephone, simply subsequent to the front-facing digital camera.

three. Make positive that there is no dust on the proximity sensor. You can clear it utilizing a tender cotton or use compressed air on the prime of the sensor to blow away the mud.

four. Some folks have reported that they have discovered a answer for this drawback by pushing on the display of the telephone the place the proximity sensor is situated. This answer suggests that the drawback is a problem.

5. You can ask your service for a alternative handset, although some customers have had the similar drawback with a number of telephones.

 

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